Head of Public Services & Technology

Lansdowne Public Library

General Description

The Head of Public Services & Technology works under the direction and supervision of the Library Director. This individual is responsible for expanding the library’s outreach to teens and adults though thoughtful and effective use of emerging technologies, creating and maintaining web-based and real-time public services for patrons.

Responsibilities include:

  • Assists with day to day operations pertaining to technology, teen/YA services, and reference questions.
  • Provides reference and reader's advisory guidance to adult, young adult, and teen patrons.
  • Assists and instructs patrons in using library services, equipment, technology and facilities.
  • Supports in planning and conducting teen/YA and adult programs as requested.
  • Maintains the library website, ensuring information is accurate and current.
  • Attends professional and community meetings, workshops, and conferences as requested.
  • Assists Director in promoting library use through bibliographies, displays, and other special projects.
  • Recommends books and other materials for acquisition and withdrawal.
  • Participates in maintenance of the teen/YA and reference collection through consultation with staff.
  • Works one-on-one with patrons and staff regarding technology and reference questions.
  • Keeps current in the latest developments in library technology - teaching and creating an innovative inquiry-based information literacy and technology literacy instruction program.
  • Develops reading, reference, and research collection through selection of books, materials, and equipment.
  • Promotes interest in the library as a community resource by visiting and speaking to schools, civic, cultural, and social organizations; advocates for the library in and around the local community.
  • Plans, organizes, and runs special programs involving the use of library resources.
  • Interacts with community resources to enhance patron information opportunities.
  • Manages the library’s circulated laptops, regularly updating machines, and troubleshooting basic issues.
  • Investigates and responds to grant opportunities when available.
  • Works closely with the educational community to provide systematic exchange of information.
  • Assists patrons in meeting information requests and needs, and assists with circulation as needed.
  • Performs other duties as assigned.

Requirements, Knowledge & Abilities:

Requirements – ALA-accredited MLIS or equivalent degree, with at least 2 years of library experience

Knowledge – General practices and procedures, library classification systems and automated circulation systems, Microsoft Office software and computer equipment, delivering information literacy instruction, and the principles of library practices and procedures. Also, must understand emerging technology, faxes, and copiers and be able to perform troubleshooting.

Abilities – Be courteous and tactful with the public, communicate effectively verbally and in writing, establish and maintain working relationships with patrons, employees, vendors, DCLS staff, Borough employees, and the public. To implement policy and procedure, to exercise initiative and judgement in completing tasks, to maintain confidentiality, and address staff and patron issues respectfully. Additional ability to train employees, stand for long periods of time, lift and move up to 25 pounds, and move materials from both lower and higher shelves. Provide close attention to detail despite interruptions, set priorities, meet deadlines, and delegate effectively.

Compensation: $40,000 – 45,000 depending on experience, plus excellent benefits

To apply, please email resume and cover letter to ladirector@delcolibraries.org by 8/1/2019. No phone calls, please.

View Library Classes & Events

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Sun Dec 8

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Mon Dec 9

Mon Dec 9

9:30 am
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